Policies & Terms
Review our policies, terms, and important information before booking your appointment.
Fae Glow Skincare LLC — Policies & Terms
## 1. Appointment Scheduling*
La Fae Glow Skincare operates by appointment only, offering evening and Saturday services** to accommodate busy schedules. All appointments must be booked in advance through the online booking system or directly with the esthetician.
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## **2. Cancellation & Rescheduling Policy**
To respect the time and preparation required for each service:
- Cancellations or rescheduling must be made **at least 24 hours in advance**.
- Cancellations made under 24 hours may be subject to a **50% service fee**.
- No‑shows will be charged **100% of the scheduled service** before future appointments can be booked.
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## **3. Late Arrival Policy**
Please arrive on time to ensure you receive your full service.
Clients arriving **10+ minutes late** may need to modify their service or reschedule, and a late fee may apply.
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## **4. Health & Safety Requirements**
To maintain a safe and sanitary environment:
- Please reschedule if you are experiencing **illness, fever, cold sores, active infections, or contagious conditions**.
- Notify the esthetician of any **skin sensitivities, allergies, medications, or recent procedures** (including retinoids, Accutane, chemical peels, or injectables).
- Certain services may be contraindicated based on medical history or current skin condition.
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## **5. Home‑Based Studio Etiquette**
La Fae Glow Skincare is a **licensed home studio**. For the comfort and privacy of all clients:
- No additional guests or children may accompany you unless previously approved.
- Please respect the home environment and follow all posted guidelines upon arrival.
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## **6. Payment Policy**
Payment is due at the time of service.
Accepted forms of payment include:
- Credit/debit cards
- Digital payments (if applicable)
- Cash
Gratuity is appreciated but never required.
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## **7. Product Use & Professional Recommendations**
La Fae Glow Skincare uses **high‑quality professional brands**, including Sanitas and Circadia.
Product recommendations are tailored to each client’s skin needs.
All retail sales are **final** for safety and hygiene reasons.
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## **8. Service Results & Expectations**
Results vary based on individual skin type, lifestyle, and adherence to aftercare.
La Fae Glow Skincare does not guarantee specific outcomes but is committed to providing the highest level of professional care.
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## **9. Photography & Social Media**
Before‑and‑after photos may be taken for documentation and progress tracking.
Images will only be used for marketing or social media **with your written consent**.
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## **10. Liability Waiver**
By booking a service, clients acknowledge that:
- They have disclosed all relevant medical information.
- They understand the nature of the service and potential risks.
- La Fae Glow Skincare LLC is not liable for reactions resulting from withheld information or failure to follow aftercare instructions.
11. Privacy Policy
All client information, treatment notes, and personal data are kept confidential and used solely for professional service purposes.